Customer Service Representative - State Farm Agent Team Member
Full Time • Mccormick, SC
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’ve been an agent since February 2025, and our growing team of four includes two sales members, one service member, and myself. We offer a flexible schedule and 15 PTO days per year to support a healthy work-life balance.
I’ve been an agent since February 2025, and our growing team of four includes two sales members, one service member, and myself. We offer a flexible schedule and 15 PTO days per year to support a healthy work-life balance.
We’re proud members of the local Chamber of Commerce and sponsors of McCormick High School, and we make it a priority to stay active in the community. Being in a small town gives us the unique advantage of easily connecting with people, spreading our name, and making a positive impact through sponsorships and local events.
Our culture is fun but focused. We cut up with each other, share our lives, and enjoy weekly agency-paid team lunches every Wednesday—but when it’s time to work, we’re serious about meeting both individual and team goals. It’s an environment that blends camaraderie with accountability, making it a great place for someone who thrives in a close-knit, goal-driven team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Seth Kelley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $45,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mccormick, SC and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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